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Frequently Asked Questions

Can you do all over printing?

We at Graphics House work with finished goods, therefore we cannot do all over printing.
 

Are white shirts cheaper than colors?

Yes, they are, however, the cost savings are minimal.  We take into account all of our prices for white, lights and darks when figuring prices.  We use an average of all prices to come up with our base price for our garments.  This way we are not having to quote 3 different prices when a customer is unsure of the color of garment they will be using.
   

Will you print/embroider on garments that I provide?

Yes, we will.  Please inquire with your sales rep for contract pricing for print/embroidery.  Graphics House will not be responsible for any damages or claims made as a result of the use or storage of customer provided materials.  We recommend that you include several extra garments for in-house proofing purposes.
   

How long will my order take?

Once your proof is approved, your order then goes on the production schedule.  Orders will take 7-10 business days to be completed.  This does not include shipping time.  We do offer rush orders, but there will be an additional charge depending on the time frame in which your order is needed.
   

Will I receive a sample before you produce my order?

We do all proofs by electronic mail.  Proofs will indicate ink colors, images sizes, placement, etc.  We will not begin any production on your order until the electronic proof has been signed and faxed back to us.
   

How do I get my artwork to you?

You can upload your artwork on this website.  We can accept files up to 2 mb.  If you encounter any problems, please do not hesitate to contact our technical department for help.
   

I need shirts for a ball team, can you put individual names and numbers on the garments?

Yes, we can.  All names and numbers are custom cut to meet your individual needs.  We use a heat seal press for this process.  Please inquire with your sales rep for cost.

   

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